Vol. 16 No. 3 (2026)

Articles

• Drivers of Consumers’ Intentions to Choose Green Hotels in Malaysia

  Shayesteh Moghadas, Yuhanis Abdul Aziz, Sunthorn Boonkaew, Somnuk Aujirapongpan

  1-10

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• Leveraging Network Capital for Global Expansion: Evidence from Chinese High-tech SMEs

  Hang Ju, Shamsul Huda Abd Rani, Mohamad Hanif Abu Hassan

  11-18

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• Effects of AI Chatbots on Customer Satisfaction: Understanding the Mediating Role of Customer Satisfaction on Customer Loyalty

  Imran Ali, Mohammad Naushad, Mohammad Rishad Faridi, Abdullah Saad Rashed

  19-28

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• Factors Influencing Unemployment of Fresh Graduates in Malaysia

  Lim Lee Ping, Ong Choon Hee, Tan Owee Kowang, Lim Kim Yew

  29-34

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• Organisational Alignment as a Strategic Enabler in Advancing Employee Championing Behaviour Via Transformational Leadership

  Noel Simon Roy, M. Manimekalai, Jishin George Oommen, B. Gopakumar

  35-40

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• Governance Mechanisms and Strategic Implementation Success in Public Sector Transformations: The Moderating Roles of Change Readiness and Resource Availability

  Majed Alsuhaimi

  41-51

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• The Rise of Digital Skills Research in the Fourth Industrial Revolution: A Bibliometric Analysis (2015–2025)

  Teh Nurul Afiza Abdul Jalil, Mohd Abidzar Zainol Abidin, Rawiyah Abd Hamid

  52-64

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• Does Financial Literacy Drive Financial Happiness and Job Success for Muslim? Insights from Thailand’s Southern Border Provinces

  Kanokwan Meesook, Anwa Kaje, Pimpisa Promma, Busaya Vongchavalitkul, Berto Usman, Somnuk Aujirapongpan

  65-75

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• Institutions, Norms, and Self-Belief: A Moderated-Mediated Model of Women’s Political Participation

  Muhammad Shahab, Razia Sultana, Baserat Sultana, Shanthi Rajan, Lubna Amin, Imran Naseem, Ilknur Ozturk, Khalid Zaman

  76-89

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• The Process of Promoting Employee Voluntary Tax Compliance in a Regulatory Alteration

  Nur Cahyonowati, Agung Juliarto, Dwi Ratmono, Frendy Frendy, Abdul Ghafar Ismail

  90-96

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• The Impact of International University Transnational Social Media Brand Image on Student Brand Attitudes

  Junrui Ma, Azaze-Azizi Abdul Adis

  97-104

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• The Impact of Digital Transformation on the Innovation Performance of SME through Employees’ Digital Capabilities: The Moderating Effect of Digital Transformation

  Ahmed Mohammed Abdulaal

  105-118

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• Development and Validation of the Loyalty Program Composition Scale

  Lokman Ercin

  119-128

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• The Influence of Beauty Influencers on the Purchasing Decisions of College Students in the Philippines

  Ma. Cecilia P. Reyes, Mark Alvin H. Abad

  129-135

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• Linking Sustainable HRM to Employee Well-Being: Insights from the AMO Framework and the Mediating Influence of Perceived Organizational Support

  Aaliya Ashraf, Sushant Gupta, Ulfat Andrabi, Nancy Sahni, Ramona Birau, Virgil Popescu, Ștefan Mărgăritescu, Gabriela Ana Maria Lupu (Filip), Roxana-Mihaela Nioata (Chireac)

  136-146

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• FOMO and Impulse Buying in the Live Streaming Context: The Dual Mediation of E-WoM and Trust

  Novita Kumala Sari, Abdul Rahman Mus, Mursalim Laekkeng, Syamsu Alam, Ilhan Safar

  147-152

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• Interaction of Organizational Innovation Management and Consumer Value Perception in the Aviation Sector

  Fatih Karaman, Muhammed Talha Narci

  153-162

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• Tax Incentive, Ease of doing Business and Environmental Sustainability of SMES in Nigeria

  Grace Oyeyemi Ogundajo, Theophilus Anaekenwa Aguguom, Oluwatobi Ayodele Abiola, Olumide Olayiwola Akinpelu

  163-175

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• Linking Individual and Organizational Islamic Work Ethics to Employee Commitment: The Mediating Role of Perceived Organizational Support in Islamic Banks

  Mohammad Said Hawwa, Amro Alzghoul, Mohammad AL Jedi

  176-183

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• The role of Training Skills on the Relationship between Financial Services and Organization Performance among Small and Medium Enterprises in Libya

  Omer Mohamed Ali, Mahmoud Abdualaziz Y. Yakhlf, Mohamed Aghel, Abdulhadi Mohamed Alhadi Drhoub

  184-192

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• Determining Factors Influencing Entrepreneurial Intention: Integrating Self-determination Theory and Theory of Planned Behaviour

  Siswanto Siswanto, Masyhuri Masyhuri, Salim Al Idrus, Sri Palupi Prabandari

  193-204

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• Unlocking Innovation through Digital HRM: How Employee Development and Transformational Leadership Shape Adoption Success

  Salma Al-Shammari, Amro Alzghoul

  205-213

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• Environmental Determinants of Behavioral Intention to Adopt Electric Vehicles in Vietnam

  Nam Khoa Nguyen, Thi Hai Linh Nguyen

  214-224

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• Comparing Factors Affecting Indonesian and Malaysian Muslim Gen Z’s Intention to Purchase Halal Cosmetics

  Sylvia Rozza, Efriyanto Efriyanto, Aulia Dwi Kusumawardhani, Leksia Aura Suci Busono

  225-232

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• From Accounting to Trust: How Islamic Worldview Strengthens Financial Performance in Islamic Microfinance

  Achmad Soediro, Media Kusumawardani, Muhammad Arta Kasyfillah

  233-243

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• Toward a Model of Explaining between Inspirational Motivation, Intellectual Stimulation on Employees’ Innovative Behaviour with Job Engagement as a Mediating

  Khaled Jadu, Zuhaina Mustapa, Nor Farehan Omar, Norfadzilah Abdul Razak

  244-255

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• Integrating Social Interaction and Technology Readiness to Explain Consumer Adoption of Live-Streaming Shopping

  Yinbo Zeng, Jihad Mohammad

  256-266

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• Beyond the Label: Multidimensional Brand Equity Driving Apparel Visibility Through Customer Satisfaction

  Mercy Nwadiuto Obeto, Rudzi Binti Munap

  267-279

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• Does Trust Mediate Job Satisfaction Factor and Intention Factor to Keep on among the IT Employees?

  Angelin S. Kiruba, S. Clemence Jenifer, Christine Drewitt, P. G. Suraj

  280-287

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• Sustainable Digital Transformation in Logistics: A Regression Modeling Approach to Logistics 4.0 Awareness

  Esma Irmak, Irem Pelit

  288-292

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• How Technology Readiness Shapes Facial Recognition Payment Adoption: An Integrated Structural Model of Cognitive, Trust, and Risk Beliefs

  Yue Cheng, Jihad Mohammad

  293-304

  • FULL TEXT

• Unpacking the Mediating Role of Doctor–Patient Trust in the Service Quality–Loyalty Link: Insights from a Large Public Hospital in Shandong, China

  Li Guang Yu, Wong Chee Hoo, Hu Li Juan, Christian Wiradendi Wolor

  305-316

  • FULL TEXT

• From Classroom Care to Digital Support: Ecological Foundations for Teacher-Responsibility, AI-Integration and Student Well-Being Framework

  Kong Yaru, Kevin Fernandez, Rajah Rasiah

  317-325

  • FULL TEXT

• Scarcity Cues, Payment Convenience, and FOMO: Their Roles in Online Impulsive Buying and Post-Purchase Cognitive Dissonance

  Zaira Marie Abero, Grezyle May Babanto, Jethryl Pagara, Jupert Jasser Abellana

  326-334

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• Reassessing Guanxi as Social Capital: Boundary Conditions for Service Innovation and Productivity Growth

  Li Jia, Kay Hooi Keoy

  335-348

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• Brand Experience as a Mediating Mechanism Between CSR Initiatives, CSR Supportive Behaviour, and Consumer Brand Loyalty

  Teng Zhu, Jamilah Jamal , Suhaini Muda

  349-358

  • FULL TEXT

• From Inclusion to Performance: Examining the Effects of Diversity, Equity, and Inclusion Initiatives on Job Performance of Healthcare Professionals

  Aaliya Ashraf, Sushant Gupta, Ulfat Andrabi, Nancy Sahni, Ramona Birau, Virgil Popescu, Gabriela Ana Maria Lupu (Filip), Roxana-Mihaela Nioata (Chireac), Cristina Sultanoiu (Patularu)

  359-365

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• The Moderating Role of Business Intelligence in the Relationship between Supply Chain Alliances and Sustainable Firm Performance within Emerging Economic Environment

  Bayode Olusanya Babatunde, Adebanji Adejuwon William Ayeni, Olumuyiwa Oladapo Fasanmi, Victor Ojo Olawanle, John Ayodele Adekanmbi , Bolatito Bolade Babalola-Alabi

  366-377

  • FULL TEXT

• The Role of Second-Line Leadership Development in Achieving Competitive Advantage: Evidence from UAE

  Nasser Mohammed AI Awani, Abu Dardaa Mohamad

  378-385

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• Digital Transformation Initiatives and Beneficiaries’ Satisfaction in Public Services: The Mediating Roles of Service Accessibility and Ease of Use

  Abdullah Said Salim Almashekhi, Abu Dardaa Mohamad, Hasanah Abd Khafidz

  386-394

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• From Green Dynamic Capabilities to Competitive Advantage: A Dynamic Capabilities Perspective on Sustainability Innovation

  Qi Ruojun

  395-405

  • FULL TEXT

• Examination into the Mediating Role of Optimism on the Relationships between Work-life Balance, Job Embeddedness and Turnover Intention: Evidence from Central African Context of Cameroon

  Marymagdaline Enowmbi Tarkang, Festus Victor Bekun, Seyma Caliskan Cavdar

  406-419

  • FULL TEXT

• The Influence of Service Quality on Customer Satisfaction at a Selected Food Retailer in Durban

  Bhekiwe Nontokozo Simelane, Tshepo Tlapana

  420-425

  • FULL TEXT

• Development of a Brand Polarization Scale in Sports

  Ugur Saglik, Yavuz Selim Gulmez

  426-439

  • FULL TEXT

• Scientific Mapping of Purchase Intention Research: Patterns, Key Contributors, and Future Directions Based on Scopus (2023-2025)

  Deddy Rakhmad Hidayat, Dian Anggraece Sigit Parawansa, Jusni Ambo Upe, Idayanti Nursyamsi

  440-451

  • FULL TEXT

• Antecedents of Pentagon Fraud against Sustainability Reporting and Behavioral Organization as Intervening

  Sutrisno Sutrisno, Syahril Djaddang, Suratno Suratno

  452-465

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• Unveiling the Influence of Technology Anxiety on Facial Recognition Payment: Does the Golden Age Citizen Adopt the Payment with their Face?

  Yuhan Zhou, Abdul Manaf Bohari

  466-475

  • FULL TEXT

• Perceived Benefits of Digital Payments in Tanzania

  Kafigi Jeje

  476-490

  • FULL TEXT

• Adoption of Omnichannel Technology along with its Impact on Customer Experience from an FMCG Perspective

  R. Sharmila, D. Janis Bibiyana

  491-500

  • FULL TEXT

• Innovative Strategies in Employee Turnover Management: A Systematic Review of Best Practices and Their Impact on Employee Retention in the Hospitality Industry

  Ida Ayu Nyoman Widia Laksmi, Diana Sulianti K. Tobing, Sri Wahyu Lelly Hana Setyanti, Handriyono Handriyono

  501-511

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• Digital Synergy: Examining How IoT, Blockchain and AI Collectively Improve Supply Chain Transparency

  S. Jenitha Karthiga, Kavitha Muthukumaran, V. Jhansi, Sudarsan Jayasingh, M. Micheal Rashma, R. S. Lekshmi

  512-520

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• The Concept of Fintech in The Sustainability of MSM’s Business in West Kalimantan: Moderated by Ease of Digital Payment

  Dedi Hariyanto, Heni Safitri, Dayang Affizzah Awang Marikan, Nor Afiza Abu Bakar, Nur Zaimah Ubaidillah

  521-529

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• The Influence of Market Uncertainty on Sustainable Competitive Advantage with Supply Chain Endurance as a Mediating Variable

  Widya Arif Sofiyan, Thomas Stefanus Khaitu, Timotius Febry Christian

  530-538

  • FULL TEXT

• The Impact of Entrepreneurial Strategies on Organizational Performance Quality: The Role of Innovation as a Mediating Variable

  Sami Awwad Ismail Al-Kharabsheh

  539-544

  • FULL TEXT

• Digital Eco-Brand Strategy of FMCG Companies as a Means of Attracting Loyal Audience

  Sergii Siazin, Andrii Popov, Hripsime Melyan, Anastasiia Bilous, Maryna Oznobishyna

  545-554

  • FULL TEXT

• E-Tax System Adoption and Tax Compliance: The Role of Taxpayers Satisfaction, Taxpayers’ System Competence in the Post Covid-19 Pandemic Era

  Mustapha Bojuwon, Funmilola Mary Ogunleye, Olola Olayeye Aduwo, Akinyemi Wumi Ogunleye, Adekunle Sunday Adeogun, Sunday Adeniyi Olasehinde, Adesodun Isaac Adebayo, Ayodele Temitope Ekundayo, Ayomikun Elizabeth Aduwo, Olufemi Philip Ogunrinde

  555-565

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• Trust in AI-Driven Marketing and its Impact on Brand Loyalty: The Mediating Role of Adoption Intention among Generation Z Consumers

  Norberto M. Secretaria

  566-574

  • FULL TEXT

• Influence of Demographic Indicators on Smartphone Choice: Evidence from Azerbaijan

  Hasan Muslumov, Maral Jamalova

  575-582

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• Bitcoin Price Dynamics: The Role of Community Activity, Social Media, and Market Liquidity

  Havane Tembelo, Mustafa Özyeşil

  583-591

  • FULL TEXT

• The Role of Strategic Planning in Enhancing Cloud-Based Business Intelligence to Achieve Organizational Goals in Jordanian Commercial Banks

  Khaldoon Khawaldeh, Fawwaz Tawfiq Awamleh

  592-598

  • FULL TEXT

• Unveiling the Transition from Traditional to Online Shopping: An Extended UTAUT2 Framework in a Vietnamese Regional Hub

  Vo Phuc Truong Thanh, Huynh Thi Tuyet Suong, Nguyen Quynh Trang, Le Nguyen Trung Kien, Nguyen Tan Trung

  599-609

  • FULL TEXT

• Factors Influencing Financial Behaviour of Youths through the Perspective of Information-Motivation-Behavioural Skills Model

  Lily Liong , Pick-Soon Ling, Angela Ee Ling Tiong, Liing-Sing Ling

  610-617

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• A Review Study on the Influence and Impact of Knowledge Management Practices on the Performance and Growth of SMEs

  Nikhil Vimala Muraleedharan, Vellaiyan Perumal Velmurugan

  618-634

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• Big Data’s Impact on Jordan Banks’ Organizational Innovation: Examining the Moderating Effects of Management Commitment and Mediating Knowledge Sharing

  Sami Mohammad, Ayşem Çelebi , Alrmah Saied R. Amer

  635-645

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• Green Training and Development Influencing Employee Green Behavior: The Mediating Role of Employee Green Attitude and Intentions in Lebanese Small and Medium-sized Enterprises

  Mona AlDana, Alaa Elddine Abbas , Cherine Jneid, Sara Mosleh

  646-661

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• Role of Gamification and Perceived Value on Consumers’ Behavioural Intention to Use Buy-Now, Pay-Later (BNPL) Services through the Extended Tam Model

  S. Yamuna, C. Sahila

  662-674

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• The Impact of Information Technology Use on Achieving a Sustainable Competitive Advantage in Airlines Companies

  Mohammad Abdalkarim Alzuod

  675-681

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• Cultural Adaptation as a Strategic Factor in Ensuring the Stable Presence of Enterprises in International Markets

  Olha Prokopenko, Mykhailo Airapetov, Nataliia Kara , Roman Lakhyzha, Andrian Ulinici

  682-691

  • FULL TEXT

• Reassessing Organizational Competence as a Mediator between Service Quality and Customer Satisfaction: An Integrated SERVQUAL-Resource-based View Study of Amanah Ikhtiar Malaysia

  Wan Nur Rahini Aznie Binti Zainudin, W. Muhammad Zainuddin Wan Abdullah, Norlida Binti Mahussin, Farah Alia Binti Zakaria

  692-701

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• Cost and Management Accounting Practices in Indian Hotels: Impact on Efficiency and Service Quality

  Rashmi Tripathi, Manoj Kumar

  702-712

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• TAM Model: Studying the Influence of Sustainability Labels on Consumer Willingness to Pay Premium Prices for Apparel Using PLS-SEM

  Enrico C. Mendoza, Ivan Escarda, Elnathan Lim, Jean Andrei Mallillin, Mark Joshua Sta. Ana

  713-721

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• The Brand Shield: How Brand Equity Moderates the Emotional Backlash of Gamification Failure

  Dinh An Vu, Nhu Anh Le, Huyen Trang Phan, Thi Nhi Phan, Thi Phuong Oanh Nguyen, Dinh Tuan Anh Trinh

  722-728

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• Influence of Fine-Dining Restaurant Service Quality and Legitimacy on Revisit Intentions in Tshwane City, South Africa

  Clay Hutama Basera, Johan W. de Jager, Antonie Drotsky

  729-740

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• Innovative Marketing Strategy Tools for Promoting the Green Agribusiness Brand

  Tetiana Ustik, Volodymyr Lagodiienko, Svitlana Bebko, Yurii Biloshapka, Oleksandr Sorokokit

  741-749

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• Innovative Cognitive Tools for Studying Market Opportunities for Entrepreneurship

  Taliat Bielialov , Maryna Salun, Alina Lytvynenko, Halyna Yamnenko, Olha Romanko

  750-759

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• How do Social Media Influencers Trigger Impulse Buying: The Mediating Role of Emotional Arousal and Cognitive Bias

  L. Monisha, Sahila Chellamuthu

  760-769

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• Integration of Fintech and Digital Marketing in Optimizing Accounting Operations and Management Accounting

  Hassan Ali Al-Ababneh, Arwa H. Amoush, Ali Ra’ed Alshawawreh, Maher Ibrahim Tawdrous, Jameel Ahmad Khader

  770-779

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