Vol 9, No 4 (2019)

Table of Contents

Articles

Salesperson Deviant Behavior in Indonesian Restaurant Service Attendants
Agustinus Nugroho, Adrie Oktavio, Endo Wijaya Kartika
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1-6
Satisfaction of Domestic Leisure Travel based on Age Range: Case of Japan
Kenichi Shimamoto
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7-12
The Effect of Organizational Culture and Total Quality Management on Organizational Performance by Intervening Consumer Trust: Survey of University Students and Lecturers in South Sumatra
Sari Sakarina
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13-21
The Role of Artificial Intelligence on Enhancing Customer Experience
Mohannad A.M. Abu Daqar, Ahmad K. A. Smoudy
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22-31
Accounting Indicators and their Impact on Market Prices of Shares of Commercial Banks Listed on the Amman Stock Exchange for the Period 2006-2017
Wesam Abdulhamid Almaaiteh, Ahmad Salim Alsaraireh
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32-38
The Impact of Consumer Buying Behavior on Customer Relationship Management in the Banking Sector
Mohannad A. M. Abu Daqar, Ahmad K. A. Smoudy
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39-46
Huawei and the Gulf Region: Market Opportunities Despite the Ongoing US-China Trade War
Fadye Saud Alfayad
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47-53
The Prediction of Need for Achievement to Generate Entrepreneurial Intention: A Locus of Control Mediation
Ida Ketut Kusumawijaya
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54-62
Effect of Social Capital on Firm Performance: The Role of Entrepreneurial Orientation and Dynamic Capability
Tian Hongyun, William Adomako Kankam, Florence Appiah-Twum, Isaac Gumah Akolgo
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63-73
Quality Seekers as Moderating Effects between Service Quality and Customer Satisfaction in Airline Industry
Harith Yas Khudhair, Ahmad Jusoh, Abbas Mardani, Khalil Md. Nor
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74-79
Political Marketing in Morocco: From Theories to Stereotypes, Definition and Comparison
Hajar Makry, Houcine Berbou, Badia Oulhadj
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80-86
The Influence of Shopping Experience and Perceived Value Toward Customer Satisfaction and their Impacts on Customer Loyalty at Minimarkets in Aceh
Saiful Amri, Jasman J. Ma'ruf, Mirza Tabrani, Nurdasila Darsono
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87-94