The Effect of Information Technology and Total Quality Management on Organizational Performance

Authors

  • Sigit Sanjaya Universitas Putra Indonesia YPTK
  • Liga Mayola

Abstract

This study discovers the effect of information technology and total quality management (TQM) on organizational performance. The unit of analysis is state-owned enterprises in Padang city, Indonesia. The study utilized primary data which is obtained through the questionnaire. Total sampling is used in this study. 90 questionnaires were returned as a final sample. Data were analyzed by Multiple Regression Analysis performed by SPSS 25 software. The result shows that information technology has a positive and significant effect on organizational performance. Total quality management has a positive and significant effect on organizational performance.

Keywords: Information Technology; Total Quality Management; Organizational Performance

JEL Classifications: D83, L86, M15

DOI: https://doi.org/10.32479/irmm.8858

Downloads

Download data is not yet available.

Author Biography

Sigit Sanjaya, Universitas Putra Indonesia YPTK

Accounting Department

Downloads

Published

2019-11-20

How to Cite

Sanjaya, S., & Mayola, L. (2019). The Effect of Information Technology and Total Quality Management on Organizational Performance. International Review of Management and Marketing, 9(6), 193–196. Retrieved from https://econjournals.com/index.php/irmm/article/view/8858

Issue

Section

Articles