Differentiating Relationships in the Workplace: A Cultural Perspective


  • Haslina Halim
  • Hassan Abu Bakar
  • Bahtiar Mohamad


This study aimed to examine the constructs that constitute relationship differentiation in leader-member exchange relationships, which would provide unique theoretical insights and pragmatic applications for communication in the Malaysian workplace. Six-hundred questionnaires were distributed to employees of government, semi-government, and private organizations (N=479).  Results revealed that leader conceptual skills, communication openness, and trust contributed towards organizational citizenship behavior. Cultural considerations were invoked to explain certain findings of this study.

Keywords: Leader-Member Exchange (LMX), Communication Dialogue

JEL Classification: M14


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How to Cite

Halim, H., Bakar, H. A., & Mohamad, B. (2016). Differentiating Relationships in the Workplace: A Cultural Perspective. International Review of Management and Marketing, 6(7S), 141–144. Retrieved from https://econjournals.com/index.php/irmm/article/view/3221