Framework for Effective Cross-border Knowledge Transfer


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Authors

  • Chong Mahn Ling
  • Yuen Yee Yen
  • Wendy Teoh Ming Yen

Abstract

Effective cross-border knowledge transfer can help to improve the competitiveness of the multinational companies, improve production process or product development, lower the operation cost, reduce errors, and improve profitability. However, cross-border knowledge transfer has always been a challenge for most of the companies especially when it involves communication and trust among a group of local and employees from different cultural background. Cultural diversity always causes the failure of knowledge transfer in actual implementation. Therefore, this study intends to propose a framework for managing cultural diversity and trust of cross-border knowledge transfer in Iskandar Development Region. The objective of this study is to propose a comprehensive framework to examine the key factors that affect employee's participation in cross-border knowledge transfer. Based on focus group study with management of selected multinational companies in Iskandar Development Region, a comprehensive research framework is developed with ten independent variables (individualism/ collectivism, power distance, uncertainty avoidance, affective/ neutral, achievement/ ascription, and monochronic/ polychromic, trust, attitude, social support, and facilitating conditions), and a dependent variable (participation in cross-border knowledge transfer).  Apart from contributing to the literature of knowledge management, the findings of the study also serve as a strong foundation for academics and future researchers to conduct future study in related industry and region.Keywords: Cross-border, knowledge transfer, framework, key factors.JEL Classifications: O1; O2; O4

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Published

2016-05-27

How to Cite

Ling, C. M., Yen, Y. Y., & Yen, W. T. M. (2016). Framework for Effective Cross-border Knowledge Transfer. International Review of Management and Marketing, 6(4S), 132–137. Retrieved from https://econjournals.com/index.php/irmm/article/view/2477