Ramlawati R, Putra AHPK. Total Quality Management as the Key of the Company to Gain the Competitiveness, Performance Achievement and Consumer Satisfaction. IRMM [Internet]. 2018 Aug. 29 [cited 2024 Apr. 23];8(5):60-9. Available from: https://econjournals.com/index.php/irmm/article/view/6932