Rostan P, Rostan A. Assessing the Predictive Power of Customer Satisfaction for Financial and Market Performances: Price-to-Earnings Ratio is a Better Predictor Overall. IRMM [Internet]. 2012 Jan. 22 [cited 2024 Nov. 23];2(1):59-74. Available from: https://econjournals.com/index.php/irmm/article/view/151