1.
Zainudin WNRAB, Abdullah WMZW, Mahussin NB, Zakaria FAB. Reassessing Organizational Competence as a Mediator between Service Quality and Customer Satisfaction: An Integrated SERVQUAL-Resource-based View Study of Amanah Ikhtiar Malaysia. IRMM [Internet]. 2026 Mar. 16 [cited 2026 Mar. 31];16(3):692-701. Available from: https://econjournals.com/index.php/irmm/article/view/21275