Sakarina, Sari. “The Effect of Organizational Culture and Total Quality Management on Organizational Performance by Intervening Consumer Trust: Survey of University Students and Lecturers in South Sumatra”. International Review of Management and Marketing 9, no. 4 (July 8, 2019): 13–21. Accessed May 2, 2024. https://econjournals.com/index.php/irmm/article/view/8260.