Baba, Bomikazi, and Medicine Magocha. “The Influence of Organisational Culture, Leadership Style, Work-Life Balance and Service Quality on Customer Satisfaction: A Case Study of a Selected Bank”. International Review of Management and Marketing 17, no. 1 (November 1, 2026): 437–444. Accessed November 1, 2026. https://econjournals.com/index.php/irmm/article/view/24197.