U. R. S. Ojha, N. Gupta, M. K. Tiwari, A. Srivastava, and R. Singh, “Exploring the Impact of Quality Housekeeping Services on Customer Satisfaction and Revisit Intentions: A Study of Luxury Hotels in Uttar Pradesh”, IRMM, vol. 15, no. 6, pp. 314–328, Oct. 2025.