Fokina, O. V., Fufacheva, L. A., Shchinova, R. A., Agalakova, O. S. and Tetenkina, O. L. (2016) “Planning of the Program to Improve the Motivational Policy of the Business Entity in the Service Industry: Factor and Cluster Analysis”, International Review of Management and Marketing, 6(5S), pp. 111–117. Available at: (Accessed: 6 February 2023).