Mehrmanesh, Hassan, and Seyed Rahim Safavi Mirmahalleh. 2017. “Studying the Relationship Among Character, Phantasm and Environment With Customers’ Loyalty in Iran’s Hotel Industry (Case Study: Hotels of Ardabil)”. International Review of Management and Marketing 7 (2):233-36. https://econjournals.com/index.php/irmm/article/view/4462.