FITRIZAL, F.; LIMAKRISNA, N. Customer Value Determination and its Implications in Customer Loyalty Hotels. International Review of Management and Marketing, [S. l.], v. 9, n. 2, p. 18–25, 2019. Disponível em: https://econjournals.com/index.php/irmm/article/view/7612. Acesso em: 2 may. 2024.