AZILA-GBETTOR, E. M.; KWODJO AVORGA, S. M.; DANKU, L. S.; ATATSI, E. A. Physical Evidence and Quality Service Delivery in Public Hospitals in Ghana. International Review of Management and Marketing, [S. l.], v. 3, n. 4, p. 153–163, 2013. Disponível em: https://econjournals.com/index.php/irmm/article/view/552. Acesso em: 2 may. 2024.