SHAKOOR, M.; QURESHI, M. R.; ABU JADAYIL, W.; JABER, N. Assessment of Retail Practices for Providing Enhanced Value Added Services and Improved Customer Satisfaction Using Lean Manufacturing Approach. International Review of Management and Marketing, [S. l.], v. 7, n. 2, p. 360–366, 2017. Disponível em: https://econjournals.com/index.php/irmm/article/view/4291. Acesso em: 25 apr. 2024.