KUMAR, Thevan; TECK, Tan Seng; GEOK, Lim Swee; FERNANDEZ, Reynold Tom; TOH, Jason See; VEERUNJAYSINGH, Subrun; LIAU, Chee How. Service Quality and Sustainability: A Hybrid Framework for Malaysian Urban Consumers in Food and Beverage and Retail. International Review of Management and Marketing, [S. l.], v. 16, n. 5, p. 556–565, 2026. DOI: 10.32479/irmm.24029. Disponível em: https://econjournals.com/index.php/irmm/article/view/24029. Acesso em: 4 jul. 2026.