JIANG, Yue; KIAW, Jasmine Phan Ah; MUN, Yong Shee. Re-evaluating Emotional Awareness and Anthropomorphism in AI Customer Service: Role of Social Presence, and Psychological Distance on Purchase Intention. International Review of Management and Marketing, [S. l.], v. 16, n. 4, p. 92–101, 2026. DOI: 10.32479/irmm.22892. Disponível em: https://econjournals.com/index.php/irmm/article/view/22892. Acesso em: 10 may. 2026.