HAN, Xiaomei; LATIF, Hamrila Abdul; PUAH, Chin-Hong. What Drives Satisfaction in Fresh E-Commerce? Evidence from Review-Based Topic and Sentiment Analysis. International Review of Management and Marketing, [S. l.], v. 16, n. 1, p. 267–274, 2025. DOI: 10.32479/irmm.21172. Disponível em: https://econjournals.com/index.php/irmm/article/view/21172. Acesso em: 5 dec. 2025.