SIRIYOTA, Kampanat; CHOKPIRIYAWAT, Thanuset. Service Recovery Strategy in Private Hospitals: The Role of Experience, Symbolic, and Functional Brand Images. International Review of Management and Marketing, [S. l.], v. 15, n. 1, p. 214–231, 2024. DOI: 10.32479/irmm.17306. Disponível em: https://econjournals.com/index.php/irmm/article/view/17306. Acesso em: 20 dec. 2024.