Hossain, M. S., M. J. Rayhan, M. Uddin, and S. M. Rahman. “Analyzing the Level of CSR Practices in Relation to Customer Satisfaction in the Context of Banking Industry in Bangladesh”. International Journal of Economics and Financial Issues, vol. 13, no. 4, July 2023, pp. 92-101, doi:10.32479/ijefi.14523.