A Conceptual Framework for Examining Trust towards Zakat Institution

Mohamad Zulkurnai Ghazali, Ram Al Jaffri Saad, Muhammad Syahir Abdul Wahab


This paper aims to propose a research conceptual framework for examining trust towards zakat institution amongst Moslem business owners. An extensive literature review method was utilized to identify and analyze the relevant literatures in order to propose the framework. This paper identified four factors that influence the trust, namely, shared values, communication, non-opportunistic behaviour and perception on distribution. Theoretical and practical implications of the paper as well as suggestions for future research were also discussed.

Keywords: Zakat, Trust, Business, Conceptual Framework

JEL Classification: L00

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