The Impact of Absenteeism in Banking Sector in Oman



This work represents an attempt to identify the factors influencing absenteeism in banking sector in Oman. Primary quantitative data has been obtained via a structured closed-ended questionnaire, submitted to 150 employees of both genders and a variety of job responsibilities employed in the National Bank of Oman (NBO). This is based on current perceptions of likely causes as identified in the literature. Subsequent analyses have been carried out using the Pearson coefficient of correlation and Chi-square testing. The findings indicate that the workload and work pressure are the main contributing factors to employees' absenteeism. Other factors examined played a lesser role. Suggestions have been offered as to how to tackle absenteeism and its principal causes.

Keywords: Absenteeism, Workload, Motivation, NBO, Oman

JEL Classifications: M10, M50, M54



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Author Biography

Razan Saleh Al Zadjali, The College of Banking and Financial Studies (CBFS)

Currently an outstanding undergraduate student in Business Administration Human Resources from the College of Banking and Financial Studies (CBFS). Who has a passion for research, critical thinking, and statistical analysis and a member of CBFS Student Research Club (SRC). She has two months' internship experience as a Professional Studies Coordinator in CBFS and received three Dean's Honours List for all of the studied semesters.   




How to Cite

Al Zadjali, R. S., & Ibrahim, O. A. (2021). The Impact of Absenteeism in Banking Sector in Oman. International Review of Management and Marketing, 11(2), 23–29. Retrieved from